Privacy

The policy: This privacy policy notice is for this website https://bespokeorangeriesandconservatories.com/ , is served by The Bespoke Orangery & Conservatory Company Ltd., Barnaby Rudge, Copperfield Crescent, Higham, Kent, ME3 7NJ and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing or using this website.

Policy key definitions:

• "I", "our", "us", or "we" refer to the business, The Bespoke Orangery & Conservatory Company Ltd..
• "you", "the user" refer to the person(s) using this website.
• GDPR means General Data Protection Regulation.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner's Office.
• Cookies mean small files stored on a user's computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

• We are registered with the ICO under the Data Protection Register, our registration number is: ZA488340

• Lawful basis: Consent
  The reason we use this basis: By using our website and submitting your personal details, you have given us consent to hold your data and to respond/contact you by email or telephone.
  We process your information in the following ways: Both electronically and in written form (only when required and within the scope of our business practice and obligations).
  Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
  Sharing your information: We do not share your personal information with third parties, unless given instruction by you to do so, or if required by current legislation.
  

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• Lawful basis: Contract
  The reason we use this basis: When contracted by our clients to carry out work, supply, manufacture, install, project manage and liaise with other sub-contracted professional services or trades.
  We process your information in the following ways: Electronically and in written form, for the purposes of contractual obligations/communication, business administration and accounting.
  Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.
  Sharing your information: We only share your personal information with nominated (accepted by the client) third parties within the scope of any individual contract with the client.
  

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If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are:

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Currently, we have no plans to employ email campaign marketing strategies, sign-up subscription services or automated SMS messaging services.

Resources & further information

• Overview of the GDPR - General Data Protection Regulation
• Data Protection Act 1998
• Privacy and Electronic Communications Regulations 2003
• The Guide to the PECR 2003
• Twitter Privacy Policy
• Facebook Privacy Policy
• Google Privacy Policy

Privacy Notice Policy Base: v.1.0 May 2018